In decades gone by, consumers may have had few choices when it came to researching and booking their travel arrangements. They would...

Consumers today are presented with a range of options when it comes to sourcing and booking their travel. They can deal directly with a...

Everyone is well aware of the dangers of COVID-19. However, the virus’s impact goes beyond how people interact with one another; COVID-19...

Today’s travel agency operates in a highly competitive market and may have to compete with online aggregators in all shapes and forms, as...

In the mid-1990s, a would-be traveller would eagerly push their way into a bricks-and-mortar agency, ready to talk to a willing agent....

The COVID-19 pandemic has had a massive impact on Australia’s economy that could take years for the country to recover. But with border...