Blog | ROAVER

Going Beyond the Ticket — Meaningful Customer Service for Online Travel Agencies In decades gone by,

In decades gone by, consumers may have had few choices when it came to researching and booking their travel arrangements. They would...

Demystifying Online Booking Terminology

Consumers today are presented with a range of options when it comes to sourcing and booking their travel. They can deal directly with a...

Growth of Online Payments

Everyone is well aware of the dangers of COVID-19. However, the virus’s impact goes beyond how people interact with one another; COVID-19...

Why Do Travel Consumers Use Aggregate Websites to Search and Compare the Market?

Today’s travel agency operates in a highly competitive market and may have to compete with online aggregators in all shapes and forms, as...

How Technology has Transformed the Travel Industry

In the mid-1990s, a would-be traveller would eagerly push their way into a bricks-and-mortar agency, ready to talk to a willing agent....

The Golden Age of Campervans and Motorhomes

The COVID-19 pandemic has had a massive impact on Australia’s economy that could take years for the country to recover. But with border...